Return Policy

If you are not 100% satisfied with your purchase, we will be happy to accept a return:

  • Merchandise can be returned within 30 days for a full refund of the purchase price, less trial offer plus shipping and handling.
  • Return the product in the original box. Products must be in the condition you received them and in the original packaging. Any electronic products, DVDs, CDs or software that has been opened in the original box and /or used cannot be returned. Defective merchandise will be exchanged for exact same item.
  • Contact our Customer Service Department to obtain an authorization number at customer@latinva.com. Be sure to include the following information:

Full Name

Mailing Address


Email address

Reason for return

Authorization number

    • Before sending your return shipment, please remove all extra labels from the outside of the original packaging.

For international orders: No returns or exchanges will be honored for shipments outside the United States.

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